Payment Methods

E Gems facilitates our customers with a variety of payment methods. We make available all the below mentioned payment options, which the customers can choose according to their ease and convenience.

  1. Credit Cards.
  2. Debit Cards.
  3. Net Banking.

Credit and Debit Cards

We accept payment from all the regular as well as premium Debit and Credit cards through our Payment Gateway.

Net Banking

We support all the leading banks for Net Banking payment gateway.

Customs & Duties

Please note that we are not responsible for the customs duties, VAT, or any other charges levied in your country as these may vary from country-to-country and are beyond our ambit. Moreover, B2B customers usually recover the VAT or Value added tax.

Though, presently there is no import duty chargeable on importing any loose gemstones in Europe, Canada, and the United States of America. Whereas in most of the other countries, it ranges around 1% only. You are advised to contact your local authorities or customs office for exact information or detailed clarification regarding the same.

Note: - In case of international orders, once the order is DISPATCHED from our office, if the customer cancels or refuses it, then the customer will be liable for any VAT or customs duties charged by their country while returning the package to us. Only after we will receive the item, the balance due to the customer, after deducting all the mentioned fees, duties and VAT, will be refunded to the customer as per the refund guideline.

In addition, you are all free to contact us for any assistance from our end as we have some older experiences from our customers to share.

Get In Touch

We always happy to touch with customer and you can get touch in 8.00 a.m. - 5.00 p.m. LKR time.

No.70 ,B Sri Sumana Rd, Ratnapura, Sri Lanka, Postal: 70000

+94 74 181 6698

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